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Sub-processors

Written by BIX HQ

Last updated: 8 May 2026

When you use Bix, we rely on a small set of third-party services to help us deliver the platform. This page lists every third party that may handle personal information on our behalf, or on behalf of an organisation using Bix. For questions about anyone on this list, please contact us at [email protected].


Sub-processors

Service

Purpose

Location

Privacy notice

Supabase, Inc.

Database, authentication, file storage

United States (US East)

Stripe, Inc.

Payment processing for buyer transactions; merchant verification (Stripe Connect); payment processing for Bix billing

United States, Australia

Vercel, Inc.

Application hosting and content delivery

United States (US East)

Resend, Inc.

Transactional email delivery

United States

Functional Software, Inc. (Sentry)

Error monitoring and performance tracking

United States

Intercom, Inc.

In-app messenger and customer support

United States, Ireland

Google LLC

Google sign-in; place autocomplete and mapping; analytics for Bix marketing pages

United States

Unsplash Inc.

Stock photo selection in event image picker

United States

Framer B.V.

Hosting of the Bix website at bixhq.com

Netherlands, United States

Data storage location

Personal data handled by Bix is primarily hosted on servers located in the United States. Where personal data is transferred from Australia, the European Economic Area, or the United Kingdom to a sub-processor in another country, we rely on appropriate safeguards, typically including the European Standard Contractual Clauses, the UK International Data Transfer Addendum, and equivalent contractual protections under Australian privacy law. Further detail is set out in our Privacy Policy.


Bix HQ Pty Ltd (ACN 693 170 393) | Registered office: Level 1, 580 Church St, Cremorne, Victoria, Australia.

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