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Bookings and statuses

Written by Ryan McBride

A booking is a single order placed for an event - by a customer online, or by you. Each booking has a status that tells you where its payment stands.

  • Paid: payment completed.

  • Unpaid: awaiting payment (e.g. a payment link was sent).

  • Free: a no-cost booking.

  • Refunded / Partially refunded: money returned in full or in part.

  • Pending refund: a refund is being processed.

  • Cancelled: the booking was cancelled.

Booking statuses show in-line on your bookings list:

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