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Booking fees

Written by Ryan McBride

Bix charges a platform fee per booking. You choose whether the buyer pays it on top of the ticket price or your organisation absorbs it.

  1. Open Settings → Payments.

  2. Under Who pays the platform fee, choose Buyer pays the fee (added as a separate line at checkout) or Organisation pays the fee (customers pay exactly the advertised price; the fee comes out of your payout).

  3. Save the setting applies to new bookings only, with existing bookings unaffected.

TO BE ADDED — The platform fee amount/percentage and how it’s deducted from payouts. (Stripe-side behaviour.)

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