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Add internal comments to a booking

Written by Bix HQ

Leave notes for your team on a booking. Comments are internal - customers never see them - and the booking also keeps an automatic audit trail of changes.

  1. Open the booking and go to the Activity area.

  2. Add a comment. You can edit or delete your own comments at any time.

Audit-trail entries, such as refunds and adjustments, are recorded automatically and can't be edited or deleted.

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