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Email notifications and what Bix sends

Written by Bix HQ

Bix sends automatic emails to customers (booking confirmations with tickets, verification codes, update notices) and to you (new booking and donation alerts).

  1. Customers receive a confirmation with their tickets after booking, and an email if you change key event details.

  2. Turn on attendee reminders and Bix emails attendees 24 hours before each event or session starts, sent to each booking's email address - Settings → Organisation → Notifications. Reminders skip cancelled bookings and bookings made close to the start time.

  3. Set your own organiser alerts and their recipients in the same place.

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